I USED to love this place but recently experienced the worst customer service of my life here. I was able to get a refund.now I need to find another way to relax because clearly zen nails isn't so zen. And so after another 15 minutes and the guy gets off ANOTHER phone call and me complaining. I was like that's not what it's suppose to be. she charged me DOUBLE what he said it was. Made me go up front and told the lady to "deal" with me. so as the kind sweet girl I am I just shook my head and said okay and handed him my card he looked down at it disgustingly like what the he** was he suppose to do with that. After Already being in there for an hour and he wasn't even near done with my nails, he told me I needed to already pay. I started paying attention to my nails and complained they were not the same length and he blames the last person who did them. Yelling at someone who sadly couldn't understand what he was saying. He started helping other costumers who were there after me with their stuff. He was on the phone calling people and texting people. (I should have left then) so finally I guy showed up and he made me feel like I was a burden to him in there. It was right around 12 when they open and ALL the employees were late and the lady that opened was complaining that me and another costumer were too early. I like to think getting my nails done is relaxing and pampering myself after a long hard week of adulting.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |